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‎12-22-2019 02:56 PM

HP Recommended
Product: HP 15T Laptop
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

I just received a brand new HP 15t laptop in the mail. I am trying to set up the HDMI to project from a projector but it is not reading. In the Settings/display section, it is saying that the display is 1/2 but it is not projecting through the HDMI projector. There is no image or sound. The speaker for the projector is also being detected but no sound. 

 

Can you help me with this?

1 REPLY 1

‎12-25-2019 01:55 AM

HP Recommended

Hi @something123

 

Welcome to the HP Support Community. I'd be happy to assist you with the HDMI issue.

 

Let's try these steps -


1) In the search box on the taskbar, type Device Manager, and then select Device Manager from the list of results.
2) In Device Manager, expand Display Adapter. 
3) Right-click on the Display Adapter, and then select Uninstall device > Delete the driver software for this device check box > Uninstall.
4) Restart the computer. 

 

Download and install the BIOS, Chipset drivers from this link. 

 

You may also refer to - HP PCs - Troubleshooting HDMI Display and Sound Issues (Windows) 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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