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- HP Community
- Printers
- Printer Setup, Software & Drivers
- HELP!!! I need to remove HP Support Solutions Framework

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10-07-2023 08:50 AM
I have retired both of my HP Printers and no longer need this software running in the background and eating up my CPU.
I have tried countless times to uninstall it but it still remains.
I am at my wits end so please help!!
10-07-2023 09:25 AM
Hello Robert_367,
To uninstall a printer driver: Control Panel, Programs and Features,
Right click on the printer name, uninstall.
Restart the PC.
- Click on yes button to say thanks
- Click on the button Accepted Solution if the question is answered
- Please contact me to inform me of the resullt
Best regards,
11-03-2023 07:39 AM - edited 11-04-2023 01:07 AM
I can understand your frustration with the HP Support Solutions Framework lingering on your system. It can be quite a nuisance when you're trying to free up your computer's resources. To remove it successfully, you can follow a similar approach to choosing from McDonald's breakfast menu options.
Start with a Plan: Just like scanning the menu for the perfect breakfast item, you should have a plan to remove the HP Support Solutions Framework. First, make sure you're logged in as an administrator, and prepare for the uninstallation process.
Uninstallation Combo: Visit your computer's Control Panel, and find the "Add or Remove Programs" (or "Programs and Features" on newer Windows versions) option. It's like checking out the breakfast menu – you need to locate the right section.
Locate HP Support Solutions Framework: Scroll through the list of installed programs, like scanning the menu items. You should find the HP Support Solutions Framework there. Select it and click on the uninstall button, just as you would when choosing your preferred breakfast item.
Follow the Prompts: Once you've selected it, the uninstallation process should start. It's similar to placing your order. Follow the on-screen prompts to complete the process.
Reboot Your System: After uninstalling, you may need to reboot your computer, just like waiting for your McDonald's breakfast to be served. This helps to clear any remaining traces of the software from your system.
Check for Leftovers: Just as you would ensure you got your complete McDonald's breakfast order, double-check that the HP Support Solutions Framework is completely removed. You can do this by searching your computer for any remaining files or registry entries.
Extra Condiments: In some cases, leftover components can still be lurking in your system, much like ketchup packets at the bottom of your breakfast bag. You might want to consider using a third-party uninstaller or HP's own removal tool if the software is particularly stubborn.
Enjoy the Freed-Up CPU: Once you're sure the HP Support Solutions Framework is gone, it's time to savor the improved performance of your computer, just as you'd relish your McDonald's breakfast.
Remember, just like you customize your McDonald's breakfast order, the process might vary slightly depending on your specific computer and software configuration. But by following these steps, you're likely to successfully remove the HP Support Solutions Framework and enjoy a faster, less cluttered system.