HOW EXASPERATING IS THIS GOING TO GET?!

[Cajun1955]

So I purchased an 8125e, all-in-one, desktop copier/scanner/printer.   MY FIRST HP PRINTER.   Looks like MY LAST HP printer also!   Aside from unboxing the thing, NOTHING has been EXPLAINED or INTUITIVE!  Nothing

HP did not inform me that this printer is designed for PRINTER EXPERTS, possessing YEARS of direct experience in setting up various desktop printers.  That's the only thing that makes sense, to this 69 year old man, who began computing and using desktop printers during the DOS days.

Thank God my 23 year old daughter brings her patience and "new knowledge" to the ordeal.  

We've finally gotten to having ink cartridges properly installed and a test sheet.  

My desktop PC RECOGNIZES that the printer exists and THAT'S IT.

No matter how much I fight to get beyond that point, scan to the PC, send a print job to the printer, I get NOTHING.

I'm told that NO DRIVER IS LOADED.

Try, though I have, I have found NO WAY to install the correct driver.

I'm operating a PC with Windows 7 Pro.

Apparently HP DOES NOT support ANYTHING WINDOWS 7 related???   No way?  No how?

(Before purchasing, I was informed that this printer DOES support Win 7.)

I've scoured your TOO MANY web sites, tried to confer with IT support, with zero results.

WILL THIS PRINTER WORK WITH WINDOWS 7 or must I return it to Amazon for  refund?

ALL I NEED IS a FREAKIN WIN 7 PRINTER DRIVER!!!!!!!!

[Dragon-Fur]

@Cajun1955 

Welcome to the HP Community --

I am sorry you were told something that might not be true, after all.

I can find no evidence that this nice printer supports Windows 7.

Should you have a supported mobile device, you might make use of the printer that way.

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Mobile Printing – Mobile Options for Printers

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 HP Printers - Mobile Printing Solutions Compatible with HP Printers

OfficeJet Pro 8120 series: OfficeJet Pro 8120, 8120e, 8122e, 8123, 8125e OfficeJet Pro 8130 series: OfficeJet Pro 8130, 8130e, 8132e, 8134e, 8135e, 8138e, 8139e

HP app / HP Smart app (recommended) Print Anywhere with the HP Smart app HP Print Service Plugin Apple AirPrint Wi-Fi Direct Samsung Print Service Plugin Mopria Print Service

Supported OS / versions - from the Specifications

Compatible Operating Systems

Windows 11; Windows 10; macOS 11 Big Sur; macOS 12 Monterey; macOS 13 Ventura; macOS 14 Sonoma; macOS 15 Sequoia; Linux; Chrome OS

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Datasheet - HP OfficeJet Pro 8125e All-in-One Printer 

• Compatible operating systems:  Windows 11; Windows 10; macOS 11 Big Sur; macOS 12 Monterey; macOS 13 Ventura; macOS 14 Sonoma; macOS 15 Sequoia; Linux; Chrome OS

• Minimum system requirements Windows: :  Microsoft® Windows® 11, 10: 32-bit or 64-bit; 2 GB available hard disk space; Internet connection; Microsoft® Internet

• Explorer or Edge
• Mac: Apple® macOS v11 Big Sur, macOS v12 Monterey, macOS v13 Ventura; 2 GB HD;
• Internet required

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 User Guide - HP OfficeJet Pro 8120e - HP OfficeJet Pro 8130e Series

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