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Microsoft Windows 11

I have a HP 15-bs244wm that need Windows 11 usb printer drivers

1 REPLY 1
HP Recommended

Hi @Chefboydc,

 

Welcome to The HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

I understand you are trying to install the USB printer drivers on your HP 15-bs244wm running Windows 11, you can follow these steps:

Step 1: Check for Windows 11 Compatibility

Ensure your printer model is compatible with Windows 11. Most modern printers will be, but it's good to check on the manufacturer's website.

Step 2: Windows Update

Windows 11 often has built-in drivers for many printers. You can check for these by:

  1. Go to Settings.
  2. Click on Windows Update.
  3. Click on Check for updates.
  4. If drivers are found, they will be automatically installed.

Step 3: Download Drivers from HP Website  Software and Drivers for HP Notebook - 15-bs244wm

If Windows Update does not find the appropriate drivers, you can manually download them:

Visit the HP Website: Go to the website of your printer's 

Search for Your Printer Model: Enter the model number of your printer in the search bar HP Notebook - 15-bs244wm

Select Your Operating System: Make sure to select Windows 11 as the operating system.

Download the Driver: Download the appropriate driver for your printer.

Step 4: Install the Driver

Once you have downloaded the driver:

  1. Locate the Downloaded File: This is usually in your Downloads folder.
  2. Run the Installer: Double-click the downloaded file to run the installer.
  3. Follow the On-Screen Instructions: Follow the prompts to complete the installation.

Step 5: Connect Your Printer

  1. Connect Your Printer: Use a USB cable to connect your printer to the HP 15-bs244wm laptop.
  2. Turn On the Printer: Make sure the printer is powered on.

Step 6: Add the Printer

  1. Go to Settings.
  2. Click on Devices.
  3. Click on Printers & scanners.
  4. Click on Add a printer or scanner.
  5. Windows should detect your printer and install the necessary drivers.

Step 7: Test the Printer

Print a test page to ensure the printer is working correctly.

 

Refer to this document: HP Notebook - 15-bs244wm User manual

 

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 

 


A_Gayathri
HP Support Community Administrator.
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