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- HP Community
- Printers
- Printer Setup, Software & Drivers
- HP 3210 Introductory Cartridge Bypass

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03-17-2022 11:57 AM
Hello,
We are trying to repurpose an old HP Photosmart 3210 All-in-One printer. This printer hasn't been used in a while and it is now asking for the introductory cartridges. This is an older printer and we no longer have these cartridges. Can someone please send me instructions to get into the service menu to bypass this?
Thank you.
03-21-2022 10:51 AM
Hi @MathueW,
Welcome to the HP Support Community.
I'd like to help!
I understand you are receiving a "use setup cartridges" error.
We would have to perform an OOBE reset on the printer to bypass the error
- The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
- In order to access your private messages, click the support private message icon on the upper right corner of your HP Support community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
Hope this helps! Keep me posted.
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