• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
HP Structured Light Scanner Pro S3
Microsoft Windows 10 (64-bit)

Capture.PNGthumbnail_Outlook-10og3cxt.png

Product Number Y8C52AA#ABA

Error messages when starting HP Scan 5 Software. The License usb is inserted into the laptop but the HP Scan 5 Software will not let me save and export scans, stl, or obj files.

Windows and drivers are all up to date. 

 

1 REPLY 1
HP Recommended

I'm having exact same issue, please some one look in to this problem.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.