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Microsoft Windows 11

I have a HP 4527 printer which I have had for a number of years.

I can't persuade it to print duplex automatically on my new Win 11 laptop.

It works fine from my old Win 10 Desktop.

It works fine from my iPhone selecting colour and double-sided as required.

I have gone through the install process several times using HP Smart which invokes HP EasyStart.

I am convinced that the problem lies in the HP Driver.

How do I get this sorted?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @Minchmike,

 

Welcome to the HP Support Community! 

 

Thanks for reaching out about your query regarding your printer!

We're thrilled to have the opportunity to assist you and provide a solution.

 

Steps to Enable Automatic Duplex Printing:

Download Latest Driver:

  • Visit the HP Support website: HP DeskJet 4527 Drivers
  • Download and install the latest drivers for your printer compatible with Windows 11.

Ensure Duplex Printing is Enabled:

  • Go to Control Panel > Devices and Printers.
  • Right-click on your HP DeskJet 4527 and select Printer Properties.
  • In the printer properties window, go to the Device Settings tab.
  • Ensure that the Duplex Unit option is enabled.

Update Printer Settings:

  • Open the document you want to print.
  • Select Print and in the print dialog, click on Properties or Preferences.
  • Look for the option labeled Duplex Printing, Print on Both Sides, or Two-Sided Printing.
  • Ensure that this option is enabled and set to Automatic.

Check Printing Preferences:

  • Go to Control Panel > Devices and Printers.
  • Right-click on your HP DeskJet 4527 and select Printing Preferences.
  • Under the Layout tab, make sure that Print on Both Sides is set to Automatic.

Use HP Smart App:

  • Open HP Smart on your Windows 11 laptop.
  • Select your printer and go to Print Settings.
  • Ensure that the duplex printing option is enabled and configured correctly.

Firmware Updates:

  • Make sure that your printer firmware is up to date. You can check for firmware updates using HP Smart or by visiting the HP Support website.

I hope this helps.

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

View solution in original post

4 REPLIES 4
HP Recommended

Hi @Minchmike,

 

Welcome to the HP Support Community! 

 

Thanks for reaching out about your query regarding your printer!

We're thrilled to have the opportunity to assist you and provide a solution.

 

Steps to Enable Automatic Duplex Printing:

Download Latest Driver:

  • Visit the HP Support website: HP DeskJet 4527 Drivers
  • Download and install the latest drivers for your printer compatible with Windows 11.

Ensure Duplex Printing is Enabled:

  • Go to Control Panel > Devices and Printers.
  • Right-click on your HP DeskJet 4527 and select Printer Properties.
  • In the printer properties window, go to the Device Settings tab.
  • Ensure that the Duplex Unit option is enabled.

Update Printer Settings:

  • Open the document you want to print.
  • Select Print and in the print dialog, click on Properties or Preferences.
  • Look for the option labeled Duplex Printing, Print on Both Sides, or Two-Sided Printing.
  • Ensure that this option is enabled and set to Automatic.

Check Printing Preferences:

  • Go to Control Panel > Devices and Printers.
  • Right-click on your HP DeskJet 4527 and select Printing Preferences.
  • Under the Layout tab, make sure that Print on Both Sides is set to Automatic.

Use HP Smart App:

  • Open HP Smart on your Windows 11 laptop.
  • Select your printer and go to Print Settings.
  • Ensure that the duplex printing option is enabled and configured correctly.

Firmware Updates:

  • Make sure that your printer firmware is up to date. You can check for firmware updates using HP Smart or by visiting the HP Support website.

I hope this helps.

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

HP Recommended

Thanks for your suggestions.  Sadly none of them resolved the problem.

My feeling is the best way forward would be to delete all HP printer software including Register keys and start again as if I had never installed the printer.

Do you have such a piece of software?

Regards

Mike

HP Recommended

Thanks for your help.

after uninstalling, restarting and reinstalling a couple of times all is well.

HP Recommended

Hi @Minchmike,

Thank you for your response,

 

Is there anything else that I can help you with today?

 

Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Take care and have a great day ahead!

 

VikramTheGreat

HP Support

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.