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- HP Community
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- Re: HP 4650 printer malfunction
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07-25-2018 10:52 AM
HP 4650 printer will print perfectly from wireless computer command but will not print from manual command from printer itlse
Feeder accepts paper to copy, goes in about half-way then the paper moves no farther. When I hit the "x" to cancel, the paper comes out blank.
Solved! Go to Solution.
Accepted Solutions
07-26-2018 05:09 PM
Welcome to HP Forums,
This is a great place to get support, find answers and tips to your technical queries.
I suggest you do a Hard Reset
(1) Turn the printer on, if it is not already on.
(2) Wait until the printer is idle and silent before you continue.
(3) With the printer turned on, disconnect the power cord from the rear of the printer.
(4) Unplug the power cord from the wall outlet.
(5) Wait at least 60 seconds.
(6) Plug the power cord back into the wall outlet.NOTE: HP recommends connecting the printer power cord directly to the wall outlet.
(7) Reconnect the power cord to the rear of the printer.
(8) Turn on the printer, if it does not automatically turn on.
The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.
Wait until the warm-up period finishes and your printer is idle and silent before you proceed.
Update the firmware for the printer using this link: https://support.hp.com/in-en/product/hp-officejet-4650-all-in-one-printer-series/5447930/document/c0...
Restart the printer.
Keep me posted, how it goes!
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!
Cheers:)
Raj1788
I am an HP Employee
07-26-2018 05:09 PM
Welcome to HP Forums,
This is a great place to get support, find answers and tips to your technical queries.
I suggest you do a Hard Reset
(1) Turn the printer on, if it is not already on.
(2) Wait until the printer is idle and silent before you continue.
(3) With the printer turned on, disconnect the power cord from the rear of the printer.
(4) Unplug the power cord from the wall outlet.
(5) Wait at least 60 seconds.
(6) Plug the power cord back into the wall outlet.NOTE: HP recommends connecting the printer power cord directly to the wall outlet.
(7) Reconnect the power cord to the rear of the printer.
(8) Turn on the printer, if it does not automatically turn on.
The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.
Wait until the warm-up period finishes and your printer is idle and silent before you proceed.
Update the firmware for the printer using this link: https://support.hp.com/in-en/product/hp-officejet-4650-all-in-one-printer-series/5447930/document/c0...
Restart the printer.
Keep me posted, how it goes!
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!
Cheers:)
Raj1788
I am an HP Employee
08-18-2018 08:29 AM
It looks like you were interacting with @Raj1788, but he is out for the day & I'll be glad to help you out,
I'm the Flower_Bud & I'm at your service.
Thank you for the update,
I appreciate your time and efforts,
I'm glad you found the solution for this concern.
You've been great to work with and it has been a genuine pleasure interacting with you.
I hope both you and your product works great and remain healthy for a long time 😉
Take care now and do have a fabulous week ahead. 🙂
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