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- HP Community
- Printers
- Printer Setup, Software & Drivers
- HP 5070 - How to scan and save doc to PC

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10-31-2020 08:15 AM
New owner HP 5070. Hooked to PC via USB cable. How do I scan a doc and save it to my PC? What software do I need?
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Accepted Solutions
10-31-2020 11:24 AM
If your printer is one of the model series:
HP ENVY 5000 All-in-One Printer series
Your printer software is located in
Software and drivers for HP ENVY 5000 All-in-One Printer series
Printer Software Options
If you decide to connect the printer to your wireless network:
HP Smart for Windows
HP Smart is an application available in the Microsoft Store
Learn how to use HP Smart on your Windows 10 computer.
Open the Software and Drivers Support Website for your printer > Check the Box Get the App
OR
HP Printers - Using the HP Smart App (Windows 10)
NOTE: Website includes the HP Smart software for Windows and Mobile devices, plus an FAQ section to assist with questions / issues
==========================================
Full Driver
Full Feature Software (Full Driver)
HP ENVY 5000 All-in-One Print and Scan Driver and Accessories
OR
Easy Start Method
HP Easy Start provides guided setup and drivers for your HP printer.
(Guided setup and installs printer software - ask it to load the "Full Driver")
HP Easy Start Printer Setup Software
NOTES
- Download-and-Save the Full Feature Software / Print and Scan Driver and Accessories or HP Easy Start Printer Setup for your Operating System version.
- Open File Explorer
- Navigate to the folder in which you saved the installation file (likely Downloads)
- Right-Click on the installation package and “Run as Administrator”
- Reminder: If using Easy Start, select the Full Driver
- After the software is installed, Restart the computer and log in
NOTES
If using USB, disconnect the USB cable between the printer and the computer before starting the installation. Connect the cable when instructed to do so (toward the end of the installation procedure).
If installing the HP Smart application (printer connected to your network)
Both the HP Smart Application and the Full Feature Software can be installed on the same computer – when available, the Full Feature Software should be installed first (and the computer should be restarted).
Adobe Reader DC – Needed Whether You Use It or Not
If you have not done so,
Reinstall / Update your PDF Reader (Adobe Reader DC /Optional Foxit Reader)
HINT: Watch out for and UNCHECK unwanted extra software
NOTE: Adobe Reader DC software should be installed even if you do not normally open / view / print PDF files directly from the Adobe Reader DC software.
References / Resources
Chapter 7 - starting on Page 42
Category How to > Select Topic: Print > Select Subtopic: Instructions & Settings
And
Category How to > Select Topic: Print > Select Subtopic: Print Apps, ePrint or Mobile Printing
Category How to > Select Topic: Diagnostics & Support Tools > Select Document Printing Self-Test Pages
Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
HP ENVY 5000 All-in-One Printer series
OR
Open Support Home
Enter the name of your HP device
Thank you for participating in our HP Community.
We are a volunteer community workforce dedicated to supporting HP technology
Click Thumbs Up to say Thank You for the help.
If the answer helped resolve your issue, Click "Accept as Solution" .
10-31-2020 11:24 AM
If your printer is one of the model series:
HP ENVY 5000 All-in-One Printer series
Your printer software is located in
Software and drivers for HP ENVY 5000 All-in-One Printer series
Printer Software Options
If you decide to connect the printer to your wireless network:
HP Smart for Windows
HP Smart is an application available in the Microsoft Store
Learn how to use HP Smart on your Windows 10 computer.
Open the Software and Drivers Support Website for your printer > Check the Box Get the App
OR
HP Printers - Using the HP Smart App (Windows 10)
NOTE: Website includes the HP Smart software for Windows and Mobile devices, plus an FAQ section to assist with questions / issues
==========================================
Full Driver
Full Feature Software (Full Driver)
HP ENVY 5000 All-in-One Print and Scan Driver and Accessories
OR
Easy Start Method
HP Easy Start provides guided setup and drivers for your HP printer.
(Guided setup and installs printer software - ask it to load the "Full Driver")
HP Easy Start Printer Setup Software
NOTES
- Download-and-Save the Full Feature Software / Print and Scan Driver and Accessories or HP Easy Start Printer Setup for your Operating System version.
- Open File Explorer
- Navigate to the folder in which you saved the installation file (likely Downloads)
- Right-Click on the installation package and “Run as Administrator”
- Reminder: If using Easy Start, select the Full Driver
- After the software is installed, Restart the computer and log in
NOTES
If using USB, disconnect the USB cable between the printer and the computer before starting the installation. Connect the cable when instructed to do so (toward the end of the installation procedure).
If installing the HP Smart application (printer connected to your network)
Both the HP Smart Application and the Full Feature Software can be installed on the same computer – when available, the Full Feature Software should be installed first (and the computer should be restarted).
Adobe Reader DC – Needed Whether You Use It or Not
If you have not done so,
Reinstall / Update your PDF Reader (Adobe Reader DC /Optional Foxit Reader)
HINT: Watch out for and UNCHECK unwanted extra software
NOTE: Adobe Reader DC software should be installed even if you do not normally open / view / print PDF files directly from the Adobe Reader DC software.
References / Resources
Chapter 7 - starting on Page 42
Category How to > Select Topic: Print > Select Subtopic: Instructions & Settings
And
Category How to > Select Topic: Print > Select Subtopic: Print Apps, ePrint or Mobile Printing
Category How to > Select Topic: Diagnostics & Support Tools > Select Document Printing Self-Test Pages
Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
HP ENVY 5000 All-in-One Printer series
OR
Open Support Home
Enter the name of your HP device
Thank you for participating in our HP Community.
We are a volunteer community workforce dedicated to supporting HP technology
Click Thumbs Up to say Thank You for the help.
If the answer helped resolve your issue, Click "Accept as Solution" .