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Locked

‎07-21-2024 08:35 PM

HP Recommended
Operating System: Microsoft Windows 11

Hey there,

 

Have bought a used HP Pagewide 58650 Printer but no one knows the Admin Password.  I wasn't able to power it up when I grabbed it, but getting it home has lead to me finding everything is locked on it.  I can get into the pre-boot menu (by tapping the HP Logo on boot up) but the Admin section is locked out because you have to log in with the Admin Password first.  Is there a way to just completely reset this Printer or have I wasted my money?

 

Cheers!

Category:
1 REPLY 1

‎07-22-2024 01:44 PM

HP Recommended

Hey

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 


For cases related to BitLocker issues, please contact Microsoft Support.


Regards,

Stay safe.

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