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‎10-16-2021 04:23 PM

HP Recommended
Product: DESKTOP-0SNIFUM
Operating System: Microsoft Windows 10 (64-bit)

My Photosmart 7520 printer is asking me to install the setup cartridges to complete the setup. I no longer have the setup cartridges.  I've installed replacement cartridges, the printer is stuck at the setup window.  The touch screen only shows the different color cartridges.

In previous forum postings, other users were able to resolve the same issue after receiving reset instructions from HP support.  May I get the instructions to reset the Photosmart 7520 printer to bypass the setup cartridge window?  Thank you!

Category:
2 people had the same question
2 REPLIES 2

‎10-16-2021 07:15 PM

HP Recommended

You need to contact HP Technical Support to get the device specific code. Phone Assist Worldwide | HP® Official Site

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎10-16-2021 08:33 PM

HP Recommended

How do I get the code from a wireless printer that won't go past the insert setup ink cartridges? 

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