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HP 8020 password

HP Recommended
HP Officejet 8020
macOS 10.14 Mojave

I need to change the wireless network, but this is an admin setting that has a userID and password that I have no idea of what it would be.  I have tried the admin admin but it does not work.   I am willing to do a factory reset if that is possible,  

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HP Support Agent
HP Support Agent
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@st975j, Welcome to the HP Support Community!

 

We will have to perform a reset on the printer to resolve this issue. I have sent you a private message with a set of instructions to perform a reset. Kindly check the same, this might help you to resolve this issue. Check next to your profile name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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