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‎09-20-2021 12:19 PM

HP Recommended
Product: HP 8025e
Operating System: macOS 10.15 Catalina

The printer icon in the applications Dock on my MacBook Air Laptop used to close automatically after completing a print request buti now it stays on all the time uniess I manually close it.  Is this an intended change in the latest update?  Is there a setting where I can select "automatic close"?

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-23-2021 05:05 AM - edited ‎09-23-2021 10:44 AM

HP Recommended

@jubiladopkc, Welcome to the HP Support Community! I’m here to help.

 

It seems like the printer has been added to the dock. If you wish to remove it, click on the icon > Options > Remove from dock.

 

For more info, you may refer to this document - Use the Dock on Mac

 

Restart the printer and the Mac and check if the printer icon remains in the dock.

 

Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

View solution in original post

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1 REPLY 1

‎09-23-2021 05:05 AM - edited ‎09-23-2021 10:44 AM

HP Recommended

@jubiladopkc, Welcome to the HP Support Community! I’m here to help.

 

It seems like the printer has been added to the dock. If you wish to remove it, click on the icon > Options > Remove from dock.

 

For more info, you may refer to this document - Use the Dock on Mac

 

Restart the printer and the Mac and check if the printer icon remains in the dock.

 

Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

Was this reply helpful? Yes No
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