HP 8030 Printer Display Screen

[MarieDream]

All of a sudden my display panel on the printer stays lit.  I cannot find any settings that might have changed.  Anyone know how to set it so it goes to sleep when not in use?

Thank you

[Hawks_Eye · Accepted solution]

Hi @MarieDream 

Welcome to the HP Support Community!

Thanks for posting your query! We're here to help you get back up and running.

It sounds like your printer's sleep settings might need adjustment.

Here's how you can fix it:

Check Sleep Mode Settings:

• On the printer's control panel, swipe left to access the Setup menu.
• Navigate to Power Management > Sleep Mode.
• Set the sleep timer to your preferred duration (e.g., 15 minutes).

Enable Auto-Off:

• In the same Power Management menu, look for the Auto-Off option.
• Choose a setting that suits your needs.

Reset the Printer:

• Turn off the printer and unplug it for about 60 seconds.
• Plug it back in and turn it on. This can resolve minor glitches.

Update Firmware:

• Check for firmware updates using the HP Smart app or the HP website. Updates can fix bugs related to power management.

If this solution hits the spot, please come back and click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left of the public post, as that would make our day! 😊

Take care, and have an amazing day!

Regards, 

Hawks_Eye

[Hawks_Eye]

Hi @MarieDream 

A huge thank you for marking this post as the 'Accepted Solution'! We're thrilled that we could help resolve your issue. 

If you have any more questions or need further assistance, please don't hesitate to ask. We're here to help! 

Thanks again for your confirmation, and we wish you an amazing day ahead! 😊

Regards, 

Hawks_Eye