HP 8035 won't print from computer

[NHCosmo]

Recent purchase of  HP TP01 Desktop with Windows 11. After HP BIOS update, printer will not print from computer.   Connections intact. Command prompts active. Printer queue cleared multiple times. Computer and printer restarted. In "Printer", all boxes checked for MS Doc Writer, MS to PDF, 8030 series printer, Fax-HP and Fax. I also tried HP 8030 series only checked. No error messages appear. It just won't print from computer.

[Bernard42]

  Hello NHCosmo,

You will have to uninstall the old HP driver and install the new Full HP driver :

49.10.4647

208.4 MB

Dec 14, 2021

Download

15.3.5

15.7 MB

Jan 25, 2023

Download

I haven't written to turn on the printer yet, so it's off.

Uninstall the old driver in Control Panel, in "Programs and Features", then remove

all occurrences in "Program" and "X86 Program", in Control Panel, right click on your old printer (If it is still there, chances are that it is no longer there) "Remove", if it is present.

Restart the PC. At the end of the startup, connect the printer to the mains, connect a USB cord on the PC side, on the printer you will connect it during the installation ONLY when asked.

Start installing your printer, by right-clicking on the Setup. EXE of the downloaded driver, click ''installed'' en

as administrator'', let the installation take place, at the end, restart the PC.

To create a shortcut on the Windows desktop, open Control Panel, right-click on your

new printer, create shortcut, on the desktop, yes.

A new shortcut has been created on the Windows desktop.

Turn on your printer, print a test page, by clicking on the new shortcut created.

That's it, your printer is working again.

with this method, my printer has been working for 7 years without problems.

                                    Excellent Day.

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                 Best regards,