HP 8210 Incompatible Ink with 952 cartridge

[KOsborne]

I have an OfficeJet Pro 8210 that has listed as 953 as the cartridge.  I am in the US and can get 952 cartridges, but are not recognized and say incompatible.  Is there anything I can do to get the 952 cartridges to be recognized so the printer can be used?

[Jay_G24]

Hi @KOsborne,

I'd like to help!

I understand you are receiving an incompatible cartridge error.

The compatible cartridge for your printer in the US region is 952.

Try the steps in the document to resolve the cartridge error -Ink cartridge errors

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

[KOsborne]

Thanks for the reply.  The printer I have came with an instrument and must be from Europe.  The original cartridge is a 953 and labeling inside states to use a 953.  Can the printer settings be changed to reflect this region (US) so I can use the 952?

[Jay_G24 · Accepted solution]

I understand you moved and the printer is not is accepting the new region cartridges.

We need to perform a regional reset on the printer to resolve this issue. 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

Hope this helps! Keep me posted.