HP 8210 OfficeJet control panel ok button not working

[jhle]

OK button not working; It is probably a control panel hardware error.

I can still use the printer and have control pannel lock turned on and auto OK after 10 seconds.

Wosrt case I just reboot if all else fails, to get bake to the panel home screne.

for example if I ran out of paper, i can avoid the OK button by reboot.

I just installed new ink cartriges from Instant ink. 

I get an extremely anoying message

"thank you for installing instant ink bla bla" OK

But i have no OK button to press

After rebooting the same dumb error comes back

But I can still access via ethernet cable

BUT until I answer OK i get no wireless connection and am forced to use an Ether net cable to connect it to my router.

Nothing I can do on the printer web page can delete this stupid modal dialogue

So my printer wifi is blocked by a ThankYou message for using instant ink, despite having

locked the contro panel. This is extremely frustrating, a very anoying feature of using instant ink.

Question: How can I get rid of the instant ink thankyou message and get my wifi back

[Nal_NR]

Hi @jhle,

Welcome to the HP Support Community. 

I'd like to help!

To get this fixed and if you need more assistance regarding instant ink, you will need additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

Please check your inbox on the forums page for the private message.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!