• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
HP Officejet Pro 8600 Plus e-All-in-One Printer - N911g
Microsoft Windows 10 (64-bit)

HP 8600 All in One 

Printer Failure

1 REPLY 1
HP Recommended

Hi @Pete_14,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

When you encounter a message like "Printer Failure. Problem with the printer or print system" on an HP Officejet Pro 8600 printer, it usually indicates there's an issue that needs attention. Here are steps you can take to troubleshoot and resolve the problem.

 

  • Restart the Printer: Power off the printer, wait for about 30 seconds, and then power it back on. This simple step can sometimes resolve temporary issues.
  • Check for Paper Jams: Open the printer and check for any paper jams or obstructions that may be causing the error. Remove any paper stuck in the rollers carefully.
  • Check Ink or Toner Levels: Make sure there is enough ink or toner in the printer cartridges. Low ink levels can sometimes cause operational issues.
  • Update Printer Firmware: Ensure your printer has the latest firmware installed. You can usually update this through the printer's menu or by visiting the HP support website.
  • Check Connections: Verify all cables connecting the printer to your computer or network are securely in place and not damaged.
  • Reset the Printer: Sometimes resetting the printer to its factory defaults can resolve persistent issues. This can usually be done through the printer's menu settings.
  • Clean Printhead: If the error persists, you may need to clean the printhead. Most HP printers have an option for printhead cleaning in their settings or maintenance menu.

 

These steps should help you troubleshoot and resolve the "Printer Failure" message on your HP Officejet Pro 8600 printer.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.