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‎05-18-2020 03:53 AM

HP Recommended
Product: HP 8620 All in One
Operating System: Microsoft Windows 10 (64-bit)

I have tried all the uninstall and clear data solutions on the Forum.but still get driver unavailable,  I find in the print server driver tab that there are drivers for various windows - print to pdf..... but no driver for the 8620.   I am not a hi tec person and have followed the guide lines.  The install programme does n't seem to take much time over the 'install basic drivers'    Can anyone suggest how I can get the 8620 driver installed, complete with the rest of the software?

1 person had the same question
3 REPLIES 3

‎05-18-2020 05:35 AM

HP Recommended

Hi

Manuals etc................

https://support.hp.com/gb-en/product/hp-officejet-pro-8620-e-all-in-one-printer-series/5367611/manua...

 

Drivers etc.........

https://support.hp.com/gb-en/drivers/selfservice/hp-officejet-pro-8620-e-all-in-one-printer-series/5...

Officejet Pro 8620 e-All-in-One Printer series Full Feature Software and Drivers

32.3 162.0 MB Nov 13, 2015 Download
Officejet Pro 8620 e-All-in-One Printer series Basic Driver
32.3 38.4 MB Nov 13, 2015 Download
Universal Fax Driver for Windows
2.0.166.5287 14.4 MB Feb 28, 2020 Download
Officejet Pro 8610/8620/8630/8640/8660 and OfficeJet 8600 Series Printer Firmware Updater
1828A 23.7 MB Aug 3, 2018 Download
HP ePrint Software for Network and Wireless Connected Printers
5.5.118.22560 31.2 MB Sep 18, 2017 Download
HP Print and Scan Doctor for Windows
5.3.1.004 9.2 MB Apr 6, 2020 Download

 

 

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‎05-18-2020 06:00 AM

HP Recommended

I have tried the full feature and basic software and neither will  install the app.    the app does not appear in the windows app settings.  the laptop sees the printer on the network and I can add it to windows but comes up with driver unavailable.  The all in one has worked fine for years until last week or so.

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‎05-20-2020 06:56 AM

HP Recommended

I have tried the full feature and basic software and neither will  install the app.    the app does not appear in the windows app settings.  the laptop sees the printer on the network and I can add it to windows but comes up with driver unavailable.  The all in one has worked fine for years until last week or so.

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