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HP Recommended

8710 printer is asking for administrators password. How do I fix this problem

1 REPLY 1
HP Recommended

Hey there! @Laylay22,

 

Try restoring the printer settings to default and check if it helps.

 

To restore the printer to the original factory defaults

 

1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch ( Setup ).

 

2. Touch Printer Maintenance.

 

3. Touch Restore.

 

4. Touch Restore Factory Defaults. A message appears stating that the factory defaults will be restored.

 

5. Touch Restore.

 

Refer the printer user guide for more information. Click Here

 

Note: Refer page 140 for more information.

 

If the issue still persists after trying out the steps. Try performing a semi-full reset on your printer and check if it helps.

 

As the steps to perform a semi-full reset is confidential and dedicated to your printer. I will share the steps through a private message.

 

Please watch your inbox for more information.


Let me know if this helps! 
Have a pleasant day ahead! 🙂

 

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A4Apollo
I am an HP Employee

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