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- HP Community
- Printers
- Printer Setup, Software & Drivers
- HP 8710 Officejet Pro Drivers for MacOS/ Scan to Computer

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11-21-2021 04:28 PM
Hi
I have a new MacBook Pro (I am actually running Mac OS 12.0.1...but that was not an option). I am trying to connect it to my HP Officejet Pro 8710. Specifically I want to enable Scan to Computer from my Printer to my MacBook.
I can use Scan-to-Computer for my iMac on the network and I used to be able to do use Scan-to-Compter for my previous MacBook, but I can't seem to find the HP printer software drivers to set this up on my new Mac. All I can find is HP Easy Start which doesn't seem to work. Is there somewhere where I can download the old drivers and bypass Easy Start? Printing is working by the way...just not Scan-to-Computer...I do not see my MacBook from the printer screen and I don't see anywhere to turn on the Scan-to-Computer function on my MacBook like I used to be able to do
Any other suggestions? Also, I used to use HP Utility for Mac...but I haven't been able to find that anymore either.
thanks!
thanks
11-27-2021 05:14 AM
@deanst, Welcome to the HP Support Community! I’m here to help.
I understand you are not able to scan to computer. This requires HP Utility to be installed on the Mac.
Yes, there is no downloadable link available for the utility. If you have tried installing the printer driver via HP Easy Start and you are still not able to use this feature, please reach out to the HP Technical Support team in your region for further assistance via a remote session.
You may create a case on the website to obtain a case number if required. Kindly watch this video to know how.
Keep me posted for any other assistance.
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Have a great day!
KUMAR0307
I am an HP Employee