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Locked

‎04-16-2024 11:02 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I have used HP printers for many years and for the most part very satisfied with their performance and customer service. Just upgraded my 5-year-old Officejet 3830 to the HP 9010e Pro "All-in-Plan". The ordering had a couple of hiccups with the delivery address, which needed correcting and took a couple of extra days. Unpacking was easy, instructions were pretty straightforward, and in a few minutes, I had both laptops printing. The only hitch was getting from Wifi-Direct to the Internet. I didn't realize that the salesperson set me up with a new account. I was using the same email as the 3830 and was unable to get an internet connection. Once I figured that out I had green checks all the way. Startup time is OK, printing is quiet and fast, and color is great.

I signed up for the All-in-Plan just so I don't have to worry about running out of ink and have the option to update to a new printer every two years. Expensive - eh! I just like the totally hassle-free support.

The printer was installed on a pair of 2-year-old HP 15t-dy200 laptops.

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