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‎10-10-2025 11:02 PM

HP Recommended

 

 

 

"Hello!
I have forgotten the admin password for my HP 9022 printer.
I can no longer access the "Reset" menu or the "Change Paper Tray" settings.
The usual reset firmware solutions unfortunately do not work.
How can I reset the printer, for example, via a USB stick or similar?
Unplugging the power cord also does not work.

My inquiries to HP are getting lost; I receive CRM numbers but no replies. Am I handling something wrong?"

 

 

Original:

Hallo!

Ich habe bei meinem HP Drucker 9022 das Admin Password vergessen.

In das "Reset" Menü oder in das "Papierfach" ändern komme ich nicht mehr.

Die üblichen Reset Firmware Reset Lösungen funktionieren leider nicht.

Wie kann ich, z.b. über einen USB Stick oder ähnliches den Drucker zurück setzen.

Das Stromkabel ziehen funktoniert ebenfalls nicht.

 

Meine Anfragen an HP Versanden, ich bekomme CRM Nummern doch keine Antworten. Mache ich da in der Handhabung etwas falsch?

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-14-2025 09:18 AM

HP Recommended

Hi @mundc 

 

Welcome to the HP Support Community! We're here to help you get back up and running.

 

We need to perform a Semi full reset to restore the printer back to its original settings.

 

The reset instructions are specific to your printer and performing those steps on a different printer may brick the device. 

 

I'm sending you a private message to guide you on the next steps.

 

To access it, click the private message icon in the upper-right corner of your HP Support Community profile, next to your name.

 

If this resolves your issue, kindly mark this post as "Accepted Solution" and click "Yes" if it was helpful.

 

Take care and have a great day!

 

Regards,

Hawks_Eye

I am an HP Employee.

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎10-14-2025 09:18 AM

HP Recommended

Hi @mundc 

 

Welcome to the HP Support Community! We're here to help you get back up and running.

 

We need to perform a Semi full reset to restore the printer back to its original settings.

 

The reset instructions are specific to your printer and performing those steps on a different printer may brick the device. 

 

I'm sending you a private message to guide you on the next steps.

 

To access it, click the private message icon in the upper-right corner of your HP Support Community profile, next to your name.

 

If this resolves your issue, kindly mark this post as "Accepted Solution" and click "Yes" if it was helpful.

 

Take care and have a great day!

 

Regards,

Hawks_Eye

I am an HP Employee.
Was this reply helpful? Yes No
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