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- HP Community
- Printers
- Printer Setup, Software & Drivers
- HP 9025E and Windows 7 Pro

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08-20-2023 12:41 PM
I purchased an HP 9025E. I'm trying to find a driver for the printer to make it compatible with my HP Z230 which runs Windows 7 Pro. Any suggestions on how I could make this happen without having to upgrade the operating system up? Personally hesitate about upgrading the operating system due to some of the software I use may not be compatible with a Windows 10 or 11 upgrade.
Thanks
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08-21-2023 06:27 PM
Hello Dragon-Fur,
It finally worked when I exit out of the setup by clicking the X on the top right corner of the screenshot I posted. The next screen asked if I wanted to set up the printer driver only. I clicked yes and it downloaded the print driver for the HP 9025e. The printer is now my Default printer on my Windows 7 Pro CPU. It seems to be working as I've printed a few things off my computer before posting this. Thank you once again Dragun-Fur. 😃
08-20-2023 01:29 PM
Welcome to the HP Community --
Likely good news...
Product Specifications for the HP OfficeJet Pro 9025e All-in-One Printer (1G5M0A)
System requirements
Minimum system requirements for Windows | Windows 10, Windows 7 Service Pack 1 (SP1): 32-bit or 64-bit, 2 GB available hard disk space, Internet connection, Internet Explorer. |
Recommended system requirements for Windows | Windows 10, Windows 7 Service Pack 1 (SP1): 32-bit or 64-bit, 2 GB available hard disk space, Internet connection, Internet Explorer. |
Details Page - Driver - For your Printer
>>> Full Feature Software - Web Pack Installation Package - Information - Download / Save / Install <<<
HP OfficeJet Pro 9020 All-in-One EasyStart Printer Setup Software – Offline Use Only
After the software is installed, Restart the computer and sign in.
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References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
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Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
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HP OfficeJet Pro 9025e All-in-One Printer
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08-21-2023 06:06 PM
Hello Dragon-Fur
I downloaded the driver from the link you posted and it goes through the process but fails to set up the printer. I've attached a screenshot of where it stops. FYI: I've restarted the computer a few times and tried it again but it still fails. Thanks
08-21-2023 06:27 PM
Hello Dragon-Fur,
It finally worked when I exit out of the setup by clicking the X on the top right corner of the screenshot I posted. The next screen asked if I wanted to set up the printer driver only. I clicked yes and it downloaded the print driver for the HP 9025e. The printer is now my Default printer on my Windows 7 Pro CPU. It seems to be working as I've printed a few things off my computer before posting this. Thank you once again Dragun-Fur. 😃
09-18-2023 09:47 AM
You are welcome.
Apologies for the late return -- a bunch of perfectly legitimate email notifications were snagged by my over enthusiastic security program and splashed into spam folder. Because it generally "does not happen", I hadn't checked for a while. Rats.
True - there does appears to be a "glitch" in the installation package -- and possibly not only for your OS.
I've reported the odd-ball behavior due to my own recent experiences and another customer's input -- it's possible we'll see something useful come of my request, though these things tend to take longer than many of us think is "fast enough".
Thanks for posting the image.
I've added your experience to my request packet.
Thank you for participating in the HP Community --
People who own, use, and support HP devices.
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Question / Concern Answered, Click my Post "Accept as Solution"