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Create an account on the HP Community to personalize your profile and ask a question
08-30-2024 03:16 PM
Just purchased 9120e. Used quick guide setup. Printer prints fine but control panel does not show copy, scan, print icons but only message "Return to Setup Website for instructions to install HP software. I don't want to sign on for automatic ink delivery
08-30-2024 04:04 PM
Welcome to the HP English Community --
Operating System: macOS 10.15 Catalina
Regardless of all else -- Instant Ink is optional.
Just say "No, thanks", "Skip", or "No" where ever and whenever you see the offer.
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Unfortunately, it's not going to work out the way you want.
The printer does not support Catalina
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Mobile Printing – Mobile Options for Printers
Start here
Print from your Android, iOS, or Amazon Fire device with the HP Mobile printing app.
Open the section for your printer series > Find your printer and supported applications.
HP Printers - Mobile Printing Solutions Compatible with HP Printers
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HP Smart (Mobile) >>> Download / Install - How-to - and FAQ
HP printer setup (HP Smart app)
Read the FAQs
For example:
What is the HP Smart app and its requirements?
And / or
What if my cloud printer is missing, offline, or unavailable in the HP Smart app?
And / or
Why can't I connect my wireless printer or print over the network?
>>> Terms of Use >>> HP Smart – formally HP Connected – Services Terms of Use
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Airprint - HP Document
HP printer setup (Apple AirPrint for iPhone, iPad)
- HP Document -
HP Printers - No AirPrint Printers Found error (iOS, iPadOS)
and
From Apple
Excerpted
How to use AirPrint
AirPrint is a technology built into most popular printer models, including the printers and print servers listed here. To use AirPrint, you don't need to install an app, additional drivers, or other software.
Use AirPrint to print from your iPhone or iPad
How to print from your Mac
How to print from your iPhone or iPad
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Connect an AirPrint printer to a Wi-Fi network
Apple - Recommended settings for Wi-Fi routers and access points
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References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
Open
Enter the device type and model name of your HP product
OR
Select a saved product from HP Account Dashboard
OR
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People who own, use, and support HP devices.
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