HP App Install uninstall

[jog-agthames]

Hi, 

How can I disable the HP App install without the CD on the MFP 1212nf?

The option does not seem to be available on the actual printer in the Service Menu.

Without the CD, can I disable it from the PC (registry)?

Thanks,

JOG_AGthames

[VK14]

Hi!

I understand that you would like to disable the HP App Install. Kindly follow the below steps.

If you have your LaserJet M1212nfw installed on another computer, then you can use the HP App Install utility to disable or enable HP App Install.

The utility is stored on the software CD, in the UTIL folder.  When you install the software CD go to "My Computer" right click on the HP Software CD and click "OPEN" and select the UTIL folder.  In the UTIL folder you can select SIUtility64.exe.  Open the Utility, click that you want to disable HP App Install on the Printer (not PC). Once the HP App install has been disabled, you can install the printer on the other computer.

[jog-agthames]

Thank you but the issue is that we  do not have ths CD at all. We've installed the drivers downloaded from your websie

[ShlomiL]

Hi @jog-agthames,

You may obtaing the HP App Install Control Utility from below link, then follow the steps on screen to disable HP App Install for the device:

https://support.hp.com/in-en/document/ish_1980013-1980057-16

Regards,

Shlomi

[jog-agthames]

Thanks so much for this. I will try it and report back if I have further issues or questions.

Regards,

Jenni

[jog-agthames]

Hi,

I installed the HP App Install Control Utility but it didn't find the printer on the PC... not sure what to do now.

Thanks for your help.

Jenni

[Thanks1111]

Hi, your proposed solution seems to work with my M1217nfw HP printer when connected via USB cable, I can disable HP App using your Utility, on my Win10 Dell PC. 

However, unplugging the USB and printing wirelessly without HP App installed, does not work. 

My main problem is; I need to print wirelessly without getting the Win10 HP App Error messages indicating I have an incompatible cartridge, or low-Ink, none of which was an issue prior to upgrading my PC from Win 8 to Win 10.  Thanks.

[AZHNTR67]

Hello - I am with the other person - running windows 10 - trying to install an HP lazerjet pro 400 401n - DO NOT HAVE INSTALL CD - when you send the link to run the HP App install uninstall it does not recognize the printer because the problem we all have is the computer is recognizing the printer as a DEVICE, Not a printer - how do we fix this? Sounds like we need to get a hard copy of the install CD?