HP App

[mrush]

I'm trying to scan a number of photos and have read that there is a version of HP Smart that will recognize multiple photos and allow me to save them under different file names. My version of HP Smart doesn't support that. I'm wondering how to do this. I saw another post that says that "HP App" has replaced HP Smart but when I go to 123HP.com, I get a black screen and get no further. What can I do to get software that will allow me to scan in multiple photos at one time?

[Dragon-Fur]

@mrush 

Welcome to the HP Community --

Product / Printer Model:  ?

Operating System:  ?

Software / Application:  ?

Connection Type:  ?

Content / File Type:  ?

Paper Size / Type: ?

Job type:  Scan photos on flatbed and save to separate files

HP Document - How to Scan

 HP Printers - How to Scan (Windows, Mac, Mobile) | HP® Customer Support

------------------------------------------------------------------------------

Comments / Details / Examples

I am sorry it's confusing -- it has been a bit of a roller coaster recently.

HP App has replaced HP Smart on supported Mobile Devices -- tablets and phones.

HP Smart is still available in Windows -- it, too, will be replaced with an "HP App" at some point.

The Scan option in both HP App and HP Smart - Windows - are unfortunately limited to scanning what it sees and then planting the content into a single file for the content type (PDF or Photo / Image).

The feature you are seeking is available for supported printer models in supported versions of Windows that support a full driver printer software option.

The Full Driver printer software includes either the original HP Scan / HP Universal Scan Software 

Both the original format HP Scan and the newer formatted HP Scan / HP Universal Scan Software include the "scan photos and save in separate files" feature.

The feature is called "Detect Photos" for JPEG and "Detect Content on Page" for PDF

General Example - Full Driver printer software installed - HP Scan

Page Size = Detect Photos

9025_HP_Scan_menu_JPEG_More_Image_All_8

General Example -  HP Universal Scan

Page Size = Detect Photos

HP_Universal_Scan_Menu_JPEG_Page-Size_6

===================================

Message Content References

Technology Tips - Video Gallery from our HP Expert greenturtle

 Technology Tips– YouTube Video Help for Printers

 HP Support Official Channel – HP Support Video Gallery

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"