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‎10-06-2017 11:01 PM

HP Recommended

Here's teh answer posted by Bason

 

 

‎09-16-2017 07:16 PM

Here is how to fix it.   I had to fiqure it out on my own.  FINALLY it works again!

 

Press the Power button ( ) to turn on the product.
Disconnect the power cord from the rear of the product.
Wait 20 seconds.
Press and hold the # and 3 buttons on the product control panel.
While holding down these buttons, reconnect the power cord to the rear of the product.
After the product turns on, release both buttons. The product resets to the factory defaults

2 people found this reply helpful
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‎02-27-2018 12:44 AM

HP Recommended
It. Worked. Im back in business. Thank you!
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‎09-27-2018 08:39 AM

HP Recommended

 

Sandytechy20 I have the Identical problem of printer stuch in Quick Forms with no power starvin fixing the problem. I too need the super secret rest to factor settings method. I am using this for a business so I need the solution super quick or its off to Sams to buy a new printer.

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‎10-02-2018 05:50 PM

HP Recommended

Press the Power button ( ) to turn on the product.
Disconnect the power cord from the rear of the product.
Wait 20 seconds.
Press and hold the # and 3 buttons on the product control panel.
While holding down these buttons, reconnect the power cord to the rear of the product.
After the product turns on, release both buttons. The product resets to the factory defaults

Was this reply helpful? Yes No
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