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- HP Community
- Printers
- Printer Setup, Software & Drivers
- HP CC523 / MPF M750 / M775- Main Drive

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10-29-2020 07:20 AM
Hi all, I have an HP Color M775, I had to replace the fuser gear assembly solenoid and I had to disassemble the main unit, now everything works fine but the print has doubled slightly, I have read that I have to realign the gears of the main unit , I state that I have already performed the automatic calibration but it has not solved, someone can help me how I can do the gear alignment, your have any videos or instructions.
10-29-2020 07:26 AM
The bad news is this is a mechanical alignment that will require disassembly to align. You can check Youtube for a video, any resources I have access to are covered under my NDA as an HP service provider. A service manual should contain the instructions to properly align everything. How far out are they? Usually an alignment problem will result in a major shift not a minor one? How many calibrations have you run? Have you done a complete reset of calibration data since you had it apart?
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.