• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to configure HP FutureSmart Printers with Kiwi Syslog Server Click here to view the instructions!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
HP Color LaserJet 5550dn Printer
macOS 12.0 Monterey

I need to update the network details and settings on this printer. However, the last IT person did not leave the username and password for this printer. I have tried all of the defaults listed on the various sites. I can access the security pin but I cannot access any setting from a browser by going to the IP address from a browser.

Can anyone help me to recover or even just reset this machine so I can use a default password?

1 REPLY 1
HP Recommended

Try NVRAM and read below first.

 

1689958196106.jpg1689958213617.jpg

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.