HP CP1215 toolbox

[Chrisdenver]

How do I download or access the toolbox for laser printer CP1215

[Nal_NR]

Hi @Chrisdenver,

Welcome to the HP Support Community. 

I'd like to help!

I understand that you have an HP Color LaserJet CP1215 Printer that you need software compatible with Windows 10, so you can enable color correction/calibration. I would like to help with that.

The last Windows OS that had full-feature software developed for it was Windows 7. After that, the printer needs to be installed with the HP Color LaserJet Plug and Play Package.

Click here to go to the page where you can download the installation software.

Please let me know if this resolves the issue, or if you require further assistance.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Nal_NR]

Hi @Chrisdenver,

Hope I was able to fix the issue. If you need further assistance, feel free to reach out to us. 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

[Nal_NR]

Hi @Chrisdenver

As we did not hear from you, I'll be closing this case for now. If you need further assistance, feel free to reach out to us. 

[Chrisdenver]

I did reply twice.

[Nal_NR]

Hi @Chrisdenver,

My apologies. Due to some technical glitch, the messages are not showing up. Is the issue got fixed? Let me know if you need any further assistance. Appreciate your patience. 

[Chrisdenver]

No, I cannot access the toolbox.

[Nal_NR]

Hi @Chrisdenver,

Thanks for your reply, This might require one on one interaction to fix the issue.

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link