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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
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- HP Color Laser Jet CM1312nfi MFP and Windows 11

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04-21-2024 08:50 AM
Hello, I'm the satisfied owner of a HP Color Laser Jet CM1312nfi MFP and I stocked up on toner HP 125A (about 10 toner unused boxes stored here). Unfortunately, I cannot get it to print in color (at best, black and white printing, at worste no printing at all). Could it be since I moved up to Windows 11 ? This printer is not recent (2008) but worked great in the past. Could you tell me if it is compatible with Windows 11 or if you have a way of helping me out ? (I've tried HP Print and Scan Doctor, and other programs that have not improved the situation). If not, I could dispose of my printer but would like to buy a new laser printer by HP that uses the same toner. Which models should I be looking for ? Many thanks for your advice.
04-21-2024 01:28 PM
That model is too old to be supported in W11 https://support.hp.com/us-en/document/ish_4839960-4840167-16
You will not be able to find a new printer that can use the same toner cartridges because they are no longer produced for more than 10 years.
04-21-2024 03:54 PM
Thank you for that information, helpful but it contradicts what I read on https://printerdrivers.com/hp-color-laserjet-cm1312nfi-mfp-driver/ where a compatibility with Windows 11 and 10 is mentioned... What a waste, having to throw out all my stock of toner cartridges. Is there really no turnaround solution to get this great printer to print in color under Windows 11 ?