HP Color Laser Jet MFP M182nw Password Reset

[LLZ1]

I changed my ISP. I do not have the printer password to connect to new provider wifi. How do I restore to the factory defaults to by pass needing to enter the password.

[Kumar0307 · Accepted solution]

@LLZ1, Welcome to the HP Support Community! I’m here to help.

I see that you are trying to connect the printer to the new wireless router.

You may use the WPS button to connect the printer.

Kindly follow the steps mentioned in this document -  Connecting an HP Printer Using Wi-Fi Protected Setup (WPS)

• Make sure the printer and the PC are connected to the same wireless network. Connect it to a 2.4GHz network.
• If you have a Dual-band router and both 2.4GHz and 5GHz networks share the same name/SSID, the printer will not be able to connect to the network. In this case, contact your Internet service provider to assign different names to both networks.
• This printer supports WPA/WPA2 encryption, check if the router is on the same encryption method. If using WEP or WPA-PSK+FT change it to WPA-PSK

You may also refer to - HP printer setup (Wi-Fi network)

If you need to perform a factory reset on the printer, go to Setup > System setup/service > Restore factory defaults.

You may refer to page 91 of the user guide.

Hope this helps! Let me know how it goes. 

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