• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
HP Color LaserJet CP2025dn Printer

I have a HP Color LaserJet CP2025DN that is not printing in color.  The PC isn't/can't be connected to the internet. I have downloaded and installed the drivers

HP Color LaserJet CP2025dn Printer Software and Driver Downloads | HP® Support  but it is lacking any color options. 

Any assistance would be greatly appreciated. 

2 REPLIES 2
HP Recommended

Assuming Windows OS.

 

On your PC, go to control panel>devices and printers and right click on the icon for the printer and select "printer properties" from the drop down menu. Click on device settings and scroll down till you see "device type" and change to color.

 

 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



HP Recommended

I have the same problem, is not printing in color but when i go to printer properties is not showing the option "Device Type" and I have installed the latest version of the driver 😞

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.