• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎02-20-2025 08:53 PM

HP Recommended
Product: HP Color LaserJet Pro MFP M182nw

I have a HP Color LaserJet MFP M182nw that i performed a firmware upgrade on, and now is asking for a password to do any config. The default admin/admin, admin/password does not work.

 

How can I reset the NVRAM without entering the lost password?

Category:
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-25-2025 01:06 PM

HP Recommended

Hi @Jaryn-Coresan,

 

Welcome to the HP Support Community! 

 

Thanks for reaching out about your query regarding your printer! 

We're thrilled to have the opportunity to assist you and provide a solution.

 

Try these steps:

Turn off the printer, then press and hold the right arrow and Cancel buttons simultaneously. While holding these buttons, turn the printer back on. Keep holding the buttons until you see "Permanent Storage Init" or a reset confirmation message. The printer will restart and restore to factory settings.

 

If you can still access the printer's IP address, you can reset via the Embedded Web Server (EWS). Open a web browser and enter the printer's IP address. Go to General, then Restore Factory Defaults, and confirm the reset.

 

If those methods don't work, try using the HP Printer Assistant or HP Smart software to restore settings.

Let me know if you need any more help! 😊

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?"—your feedback not only keeps us going but also helps others find the solution faster! 👍✨

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
2 REPLIES 2

‎02-25-2025 01:06 PM

HP Recommended

Hi @Jaryn-Coresan,

 

Welcome to the HP Support Community! 

 

Thanks for reaching out about your query regarding your printer! 

We're thrilled to have the opportunity to assist you and provide a solution.

 

Try these steps:

Turn off the printer, then press and hold the right arrow and Cancel buttons simultaneously. While holding these buttons, turn the printer back on. Keep holding the buttons until you see "Permanent Storage Init" or a reset confirmation message. The printer will restart and restore to factory settings.

 

If you can still access the printer's IP address, you can reset via the Embedded Web Server (EWS). Open a web browser and enter the printer's IP address. Go to General, then Restore Factory Defaults, and confirm the reset.

 

If those methods don't work, try using the HP Printer Assistant or HP Smart software to restore settings.

Let me know if you need any more help! 😊

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?"—your feedback not only keeps us going but also helps others find the solution faster! 👍✨

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

1 person found this reply helpful
Was this reply helpful? Yes No

‎03-18-2025 02:10 PM

HP Recommended

THis was the solution! Thank you 🙂

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.