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HP Recommended
Color Laserjet M281fdw
macOS 10.14 Mojave

Since I updated my Laserjet to the latest firmware version (HP_Laserjet_Pro_M180-M181_series_20190807) the AirPrint function operates only the first time that I use it until I turn off / on the printer.

 

So where can I find the previous version of firmware for downgrade?

 

Thanks,

L

2 REPLIES 2
HP Recommended

Hello I leave you all the information of your printer https://support.hp.com/gb-en/product/hp-color-laserjet-pro-m280-m281-multifunction-printer-series/14..., and the printer manuals http://h10032.www1.hp.com/ctg/Manual/c05543371, http://h10032.www1.hp.com/ctg/Manual/c05546215, and other solutions https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=reg_r1002_usen_c-001_ti..., hp support assistant allows you to install drivers, bios, repair bugs among other things. https://www.youtube.com/watch?v=jLDzQBAtKyQ, https://www.youtube.com/watch?v=Au9O3N03WjE

I wait for your answer, I hope you serve cordial greetings 🙂

TECH TIP: How an Inkjet Printhead Works -- 4, 5 & 6 Ink Cartridge Printers: https://www.youtube.com/watch?v=XgcjgkNBLB0 TECH TIP 2: Hot Water Printhead Flush - HP Series: https://www.youtube.com/watch?v=KH3p2uFalxg --- For HP DeskJet 3520 cartridge errors such as "Ink Cartridge Problem", "Missing
HP Recommended

Hello Kurume,

I really appreciated your answer but the only solution to my problem is to REVERT the firmware to previous version...even if HP knows about this hateful bug and it's going to update their printer (very unlikely). Really: I need the previous firmware (.dmg extension of the installer for my iMac).

 

Thanks,

L

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