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- HP Color LaserJet MFP M283fdw printing bottom first instead ...

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07-20-2022 12:16 PM
I have been using this printer a couple years with no issue. Suddenly, it's printing so that the bottom of the page comes out first rather than the top of the page. So when I pick pages up out of the printer, they're upside down. I've had to reverse how I load letterhead and checks into the printer. I can certainly live with it this way, but I'd much rather it work as before, which is that the top of a page prints first so documents don't come out upside down. I can find no setting anywhere that would change this. Thank you in advance for any help.
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Accepted Solutions
07-20-2022 06:08 PM
This type of radical change in behavior is most often associated with a change in driver or change in driver settings. Make sure you are still using an HP driver and not a MIcrosoft IPP or Class driver. Windows updates sometimes triggers the system to change drivers without asking the user.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
07-20-2022 06:08 PM
This type of radical change in behavior is most often associated with a change in driver or change in driver settings. Make sure you are still using an HP driver and not a MIcrosoft IPP or Class driver. Windows updates sometimes triggers the system to change drivers without asking the user.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
07-21-2022 10:50 AM
Thank you for your help. This seems likely, but I'm not sure how to verify which driver is currently installed, or how to re-install the HP driver to test as a solution. My HP Smart app doesn't seem to offer this information.
In Printer Properties I see this, does this mean it's a Microsoft driver rather than an HP driver?
07-21-2022 11:02 AM
I finally found the print driver choice under the Advanced Tab of the Printer Properties and switched it to the HP driver, and printed a test page and it worked! Printing the correct direction again!
Thank you!