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‎04-02-2020 07:28 AM

HP Recommended
Product: HP LaserJet Pro M281fdw
Operating System: Microsoft Windows 10 (64-bit)

Hi all,

        I ordered a refurbished printer on Amazon ( HP LaserJet Pro M281fdw) & when I attempt to navigate any of the menus I am prompted for a password. I have tried to research and look through documentation, but I can't find anything related to how to reset this password so I can configure the printer and get it on my network. Would anyone know how I can perform a "cold reset" or total factory reset on the printer? Any help is greatly appreciated......we have an entire household of students that need to print wirelessly :). 

 

Thanks,

 

Tony 

1 person had the same question
1 REPLY 1

‎04-06-2020 12:31 PM

HP Recommended

@tsalgjwu0101

 

Welcome to HP support community.

 

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several other.

Cheers.

Sandytechy20
I am an HP Employee

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