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After the last firmware update, my HP Color LaserJet Pro MFP 3301 no longer scans to email successfully. Instead, in the due, I see an error with "Maximum attachment size exceeded".

 

After doing research, I have verified my mail server does not have any limits on size. I have reset the printer to factory defaults, restarted it, and tried reducing the scan size to the minimum, changed the file type, set maximum compression, and still the same error.

 

I did see in that I could set a maximum file size in the mail server section, but it was on unlimited. I have tried changing that and still the same error.

 

This used to work fine, until the last update. What is going on with this?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Figured it out. I needed to delete the email server and re-add it. Not sure why, but that fixed the problem. How stupid.

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1 REPLY 1
HP Recommended

Figured it out. I needed to delete the email server and re-add it. Not sure why, but that fixed the problem. How stupid.

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