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Microsoft Windows 11

I have the laser jet pro M277dw and cannot get the Windows 10 drivers to load...is it fair to say this printer does not work on computers with Windows 11.  

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @RobPHG

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

Could you elaborate on the issue?

 

Have you checked the HP website for the drivers? If not click here and see if this works. 

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

View solution in original post

4 REPLIES 4
HP Recommended

Hi @RobPHG

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

Could you elaborate on the issue?

 

Have you checked the HP website for the drivers? If not click here and see if this works. 

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

HP Recommended

Hi @RobPHG,

 

Hope I was able to fix the issue. If you need further assistance, feel free to reach out to us. 

 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

Nal_NR-Moderator
I am an HP Employee

HP Recommended

Sorry for my delay in responding.  The issue is as follows:  When I try to install the full driver set [HP_Color_LJ_Pro_MFP_M277-full-solution-22047] I get an error asking that I restart my PC and try again.  This software was previously on my machine but was removed as it was not functionally properly.  This was my attempt to reinstall it.  I am running Windows 11 now.  

HP Recommended

Hi @RobPHG,

 

Thanks for your reply. uninstall the drivers from your device and install drivers once again by choosing your current OS and see if that works. Click here

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

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