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‎04-12-2022 03:41 PM - last edited on ‎04-12-2022 03:58 PM by Retired

HP Recommended
Product: HP ENVY Desktop - 795-0005na
Operating System: Microsoft Windows 11

Every time there is a software or firmware update I get the same issue.

 

The solution is to install the old firmware and keep a copy so that when there is an update that is automatic I can go back to the old version.

 

This is where to find it :-

 

[content removed]

 

 

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-12-2022 03:50 PM

HP Recommended

In addition. If you follow the link to the firmware, there is a description of how to allow firmware downgrades on the printer, and to prevent automatic upgrades. Hopefully, this problem has been sent to the dustbin of history!

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1 REPLY 1

‎04-12-2022 03:50 PM

HP Recommended

In addition. If you follow the link to the firmware, there is a description of how to allow firmware downgrades on the printer, and to prevent automatic upgrades. Hopefully, this problem has been sent to the dustbin of history!

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