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‎01-16-2024 05:13 AM - edited ‎01-16-2024 11:49 AM

HP Recommended

Hi there. I'm looking for the firmware 20150716 for my HP laserjet pro M252dw printer. Either the pc file or mac file will do (it's got FW_update on the name).

 

I know it's an old firmware from 2015 (a bit of a long shot) but it would be the best one for my printer.  I just really need to downgrade the firmware in order for everything to work fine, as I've tried everything else. If someone could share that file (that perhaps saved somewhere at some point), and put it on a public dropbox or some googledrive or somewhere else, that would be great (as unfortunately it's no longer available on the HP website). I guess a lot of other members of the community would thank you as well, and help these great printers to be in operation for a few more years. Many thanks. 

 

P.S: Wanted to ask some people on an older thread (that apparently had the file) but the thread is already locked by HP due to age, and therefore, sadly,  I can't get in touch with them. 

1 REPLY 1

‎01-18-2024 07:41 AM

HP Recommended

Hi @breakfastwins,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

 

https://www.hp.com/contacthp/

 

Please feel free to contact us here anytime you need any further assistance.

 

Have a great day!

 

Rachel571 

HP Support

 

.
Sneha_01- HP support
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