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HP Recommended
Up until this morning, I had access hpcommandcenter.com using a personal email address (@**bleep**.com). I was able to register my printer, install apps, and manage access. I had access to a "Demo Pool" and am not sure how I got access.
This morning, I received an email from noreply@hpdeveloper.com saying that my company has been suspended because I am not using an email address with the company domain. So, I changed my email address associated with my HP account to my company email.
Now, when I try to log in, I get the following screen.
I've called HP customer support twice and tried a few different "HP Partners" in the area, but am getting nowhere. No one seems to know what this is or how to unlock it. I am looking for an email address, phone number, anything... to help me get back into Command Center (primarily so I can use single sign-on with my printer apps again).
For what it's worth, I set up the printer myself and did not purchase the printer through a "partner", so I really don't have a vendor to call.
HP Recommended
Command Center is not an end user program, it is the system HP Partners use to manage subscriptions to apps. Likely you lucked into a demo at one point and now you are cut off. You will need to contact an HP Partner that can arrange your subscriptions. Some are free, some are billed on monthly subscriptions, just depends on the app.
If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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HP Recommended
HP Recommended
Use the Partner Locator here https://locator.hp.com/us/en/
If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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