HP D110 missing software

[Crashjeep]

used to work then an update and hasn't worked since

[Sneha_01]

Hi @Crashjeep,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If your HP D110 printer stopped working after a system update, it's possible that the update affected the printer's drivers or software. Here's how you can resolve the issue:

1. Check for Software and Driver Updates

Update Printer Drivers

Visit HP’s Support Website:

• Go to the HP Support website.
• Enter "HP D110" into the search bar and select your specific model.
• Go to the Drivers & Downloads section.Select your operating system if prompted.
• Download and install the latest drivers and software for your printer.

Reinstall Printer Software

Uninstall Current Software:

• Go to Control Panel > Programs and Features.
• Find any existing HP software related to your D110 printer and uninstall it.

Reinstall Software:

• After uninstalling, restart your computer.
• Download the HP printer software from the HP Support website as described above.
• Install the software and follow the on-screen instructions to set up your printer.

2. Use Windows Troubleshooter

1. Run the Printer Troubleshooter:
   • Go to Settings > Update & Security > Troubleshoot.
   • Select Additional troubleshooters and then choose Printer.
   • Run the troubleshooter and follow the instructions.

3. Check Printer Connectivity

Check Connections:

• Ensure that the printer is properly connected to your computer via USB or network.
• If using USB, try a different port or cable.

Network Connection:

• If the printer is networked, make sure it is connected to the same network as your computer.

4. Reconfigure Printer Settings

1. Remove and Re-add Printer:
   • Go to Settings > Devices > Printers & Scanners.
   • Select your HP D110 printer and click Remove device.Restart your computer.
   • Add the printer again by clicking Add a printer or scanner and follow the on-screen prompts.

5. Check for Firmware Updates:

• Check if there is a firmware update available for your HP D110 printer on the HP Support website. Updating the printer’s firmware might resolve compatibility issues.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support

[Crashjeep]

Good  Morning   Any steps for macbook users

[Sneha_01 · Accepted solution]

Hi @Crashjeep,

Thank you for your response.

It sounds like you’re having trouble with your HP D110 printer after a recent update on your Mac. Here are some steps to troubleshoot and hopefully resolve the issue:

Check for HP Software Updates:

• Go to the HP Support website and search for the HP D110 printer. Look for any updated drivers or software specifically for macOS.

Reinstall HP Software:

• If there are updated drivers available, download and install them. Sometimes, uninstalling the current drivers and reinstalling the latest version can resolve issues.

Reset Printing System:

• On your Mac, go to System Preferences > Printers & Scanners. Right-click (or Control-click) in the list of printers and select Reset printing system. This will remove all printers and their settings, so you’ll need to re-add your HP D110 afterward.

Add Printer Again:

• After resetting the printing system, go back to Printers & Scanners and click the + button to add your HP D110 again. Your Mac should search for the printer and install the necessary drivers automatically.

Check macOS Compatibility:

• Verify that your version of macOS is compatible with the HP D110 printer. Sometimes newer versions of macOS may not support older printers without updated drivers.

HP Smart App:

• Download and install the HP Smart app from the Mac App Store. This app can sometimes help with printer setup and troubleshooting.

Use AirPrint:

• If your printer supports AirPrint, you might be able to use it without needing specific drivers. Check if AirPrint is available in the printer options when you attempt to print from your Mac.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support