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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Hi @Cruzen1950
1. Because system Windows 7 is a little older you may need to install your printer
following steps from the next video:
>> https://www.youtube.com/watch?v=CWARLO4RNhs&ab_channel=MDTechVideos
2. You may need to select an alternative driver like "Deskjet 9800".
- When you are in the Window for Printer driver
- select for Manufacturer: HP and for Printer: Deskjet 9800
* Click YES to say thank you,
* Click Accepted as Solution when question is answered.
Best regards,
ferRX.
If you have an older printer for which HP no longer provides a full-featured printer driver, this video explains how to install an alternate printer driver. This tutorial will apply for computers, laptops, desktops, and tablets running the Windows 11, Windows 10, Windows 8/8.1, Windows 7 operating
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