• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to configure HP FutureSmart Printers with Kiwi Syslog Server Click here to view the instructions!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎01-10-2023 10:39 AM

HP Recommended
Product: HP Deskjet 1510 All-in-One Printer
Operating System: macOS 11.0 Big Sur

The product name is an HP DeskJet 1510, I have the printer connected via USB to my MacBook Pro. I have not used the printer in a couple of years but expected my set-up and printing to be easy, I was wrong. My mac kept telling me that printer files were unsafe and harmful, so I deleted all of the driver files, and installed the newest driver software. If I press the power button on my printer for a few seconds, it prints out a sheet that says, "For better printing quality, scan this page". So I know the printer can print, and that my Ink cartridges are fine. Attempting to print something and all I get is a job sitting in the printing queue saying "Printing page 1" then onto "printing page 2", all while not actually printing anything, and then the queue freezes and it says "Printing - waiting for the printer to become available". I've restarted both my mac and the printer, and the USB connection. I'm usually tech-savvy, but this is driving me insane, help, please.

Category:
3 people had the same question
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.