• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
HP DeskJet Ink Advantage 2135 All-in-One Printer

I'm having trouble getting my HP DeskJet 2135 series printer to work with my MacBook Air M1 running macOS Sequoia 15.0.1. When I try to print, the job shows up in the printing queue briefly, then disappears without printing. I’ve tried using HP Easy Start, but during setup, I get the message: "We're not able to automatically locate any software options for this product. Please go to the HP website and search for product solutions there." I’ve checked the website but still haven’t found a solution. Could someone please help me resolve this issue?

1 REPLY 1
HP Recommended

Hi @Keirby 

Before driver installation just check the USB cable is connected between printer and Mac computer.

  • ferRX_0-1723272783720.png

Then once all USB cables are checked, go for driver install following the next steps:

 

1.  Please download and install  HP Printer drivers for MacOS from the next link:

2. And go to System Preferences > Printers then Add the printer.

https://www.youtube.com/watch?v=9Mwj3YHVuBM&ab_channel=PrinterGuruji

 

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif

.
@ferRX / I am a volunteer posting answers on my own time.
¡No te pierdas esta guía completa para instalar una impresora en tu Mac! 👀 En este video te mostraré cómo instalar una impresora en tu Mac de forma rápida y sencilla.👌 💻Descubre más trucos para tu Mac aquí 👀 https://youtube.com/playlist?list=PL2sV0CCDfM0klCjAW_zCUHWx1DrPADpv6 🙌Encuéntranos e...
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.