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‎08-11-2025 08:54 AM

HP Recommended

My HP DeskJet 2855e won't print in color from my Mac (OS 15), and after some research it appears the issue is with the only available driver being the HP DeskJet 2800 series-AirPrint driver. According to what I've read online, the issue is with the AirPrint drivers, but I cannot find any alternative driver to install. Can someone please provide a link to the driver I need?

 

1 REPLY 1

‎08-11-2025 05:44 PM

HP Recommended

Hi @betka75 

Please reset the Printer system in MacOS following steps from the next video:

>> https://www.youtube.com/watch?v=vO0D1iSh6I8&ab_channel=HPSupport

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

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@ferRX / I am a volunteer posting answers on my own time.
How to reset the printing system in macOS | HP Support
How to reset the printing system in macOS | HP Support
youtube.com/watch?v=vO0D1iSh6I8&ab_channel=HPSu...
If you are experiencing 'Printer Offline' or 'Printer Not Responding' error messages on your Mac, follow the steps in this video to reset the printing system and resolve these common printing problems. We'll show you how to fix the problem by removing your printer from your Mac and adding it ...
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