HP DeskJet D2560 not connecting with Windows 10

[Wognole]

Hi there, I have a never-used HP DeskJet D2560 Printer that I'm trying to connect/install on a Windows 10 PC

Upon USB connection, the printer appears in "Printers & Scanners", but it says "Driver is unavailable"

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I downloaded HP Print and Scan Doctor 5.7.4 which is able to recognize the printer,

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but it gives me the message "The full software solution for your product is not installed on this computer" and it gives me this link: https://support.hp.com/us-en

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From that link, I was able to download the HP Smart installer, but when I click "Search for Printer" it cannot detect it.

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I also downloaded HPEasyStart 16.7.5 which was able to detect the printer, but afterwards it just sends me back to HP Smart Installer.

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Already tried restarting the PC, and turning the printer off and on again. Tried using a different USB port too.

I feel very lost and frustrated with HPs unreliability when it comes to installing an older printer on a newer PC

Does anyone know any tips or have any advice?

(PS it's not allowing me to add this product to my account's list of products because when I type the serial number in, an error message pops up that says the serial number is invalid)

[ferRX · Accepted solution]

Hi  @Wognole 

Try the driver download from the next link,

• >> Deskjet D2560 – driver software – Windows

* Click on YES button  to say thanks, 

* Click on the button Accepted Solution if the question is answered.

Best regards, 

ferRX.

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