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HP Recommended

The HP DeskJet Ink Advantage 2876 printer is no longer supported on Windows 8.1. It is also written in the description  link below:
https://support.hp.com/ca-en/product/details/hp-deskjet-ink-advantage-2800-all-in-one-printer-series...
Compatible operating systems Windows 11 Windows 10

I have tried to install it with the driver from the DVD software that came with the box but it failed, because if you use Windows 8, the next thing is very surprising, because the installation will be rolled back and the printer driver will be deleted automatically.
HP provides a driver for Windows 8.1 but this can only be used for the scanning process. Printing is still not supported.
https://support.hp.com/us-en/drivers/hp-deskjet-ink-advantage-2800-all-in-one-printer-series/model/2...

This is a compulsion if it is required to use Windows at least Windows 10. Because there are still many Windows 8 users.
It's excessive, this is very detrimental to consumers.

The printer should be universal, at least compatible with Windows 7 and 8.
Please, please HP to continue to provide driver software that is compatible with at least Windows 8.
The HP DeskJet Ink Advantage 2775 printer model and physical form are exactly the same as the 2886, and the HP 2775 series is still compatible with Windows 7 or 8.
Please give us a solution.
Don't force us to switch to using other brands of printers.

4 REPLIES 4
HP Recommended

Hi @userweb,

 

Welcome to The HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.


This printer is supported by Windows 8.1
 




 

Refer to this document: HP DeskJet Ink Advantage 2876 All-in-One Printer User manual

Software and Drivers for HP DeskJet Ink Advantage 2876 All-in-One Printer

 

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 


A_Gayathri
HP Support Community Administrator.
HP Recommended

Dear Gaya1239 – HP Support,

 

I have already tried so many times, in several computers with windows 8.1,  with original dvd drivers included in printer box  and  with the link software from HP website or link from Gaya1239's  refer :

https://support.hp.com/ca-en/drivers/hp-deskjet-ink-advantage-2800-all-in-one-printer-series/model/2...

Really strange, the download software link only support for scan, not for printing.

HP Universal Scan - Full Feature Software and Driver
HP Universal Scan - Basic Feature Software and Driver

 

Printer HP DeskJet Ink Advantage 2876  is not supported by Windows 8.1 to do print activity,  only support for scan in windows 8.1.

 

We also ask verbally to HP distributor, and they said that the new HP printer models no longer support Windows 8.1 or Windows 7 OS. 

 

I follow your guidance and I tried again,  it is not working.

So, HP team, Please... Please give us software driver link, that suit for printing activity in windows 8.1

We have used so many HP printer products from the past until now.

Don't disappoint us with this printer case.

 

Thanks and we still waiting for your concern and help.

HP Recommended

Hi @userweb ,

 

Thank you for your response, I appreciate your efforts. As the issue persists, I am sorry to hear that I'm sending out a private message to assist you with the next course of action. 

 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

 

I hope this helps! Keep me posted for further assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!


A_Gayathri
HP Support Community Administrator.
HP Recommended

Dear Gaya1238 / HP Support,

 

Your private message is asking to me to reach out at HP Indonesia Customer Support.

There is no solution yet.

If there is a solution, please tell us in this forum. Just be transparent.
So that others will know about it too.
It seems that this printer is no longer supported for its printing function if using Windows 8.1 OS.

It can only use the scanning function if using Windows 8.1

You can just tell it as it is. Just be honest and don't beat around the bush.

 

Thanks.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.